Returns & Exchanges
At MB Z Verse, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day return policy on all unworn and unwashed sports apparel. If your equipment doesn't meet your expectations, our streamlined process ensures a quick resolution so you can get back to the game.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and the products are in their original, unused condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.