Frequently Asked Questions
Everything you need to know about MB Z Verse sports gear and services.
How do I determine the correct size for my performance gear?
Each product page features a detailed size guide tailored to our athletic fits. We recommend measuring your chest and waist and comparing them to our chart to ensure optimal performance and comfort during your workouts.
What is the standard shipping time for MB Z Verse orders?
Orders are typically processed within 1-2 business days. Domestic shipping generally takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs clearance.
Can I return equipment or apparel if it doesn't fit?
Yes, we offer a 30-day return policy for all unused and unwashed items in their original packaging. Please visit our returns portal to initiate a request and receive a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Klarna and Afterpay for eligible orders.
Are MB Z Verse products covered by a warranty?
Our high-performance equipment and apparel are backed by a 6-month manufacturer warranty against defects in materials and workmanship. This does not cover standard wear and tear from regular athletic use.
How should I care for my technical sports apparel?
To maintain the integrity of moisture-wicking fabrics, we recommend machine washing in cold water with like colors and air drying. Avoid using fabric softeners or bleach, as these can break down performance fibers.